Cancellation & Refund Policy

At Apna Mandir, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help. Please read our Cancellation & Refund Policy carefully to understand your rights and our obligations.

1. Cancellation Policy
- Order Cancellation: You may cancel your order within 24 hours of placing it by contacting our customer service at support@theapnamandir.com or +91 7986359178. After 24 hours, we may have already processed your order, and cancellation might not be possible.
- Processing Refunds: If your order is canceled within the specified period, we will process your refund to the original payment method within 3-5 business days.

2. Return Policy
- Return Window: You may return most new, unopened items within 5 days of delivery for a full refund.
- Condition of Items: Returned items must be in their original packaging and condition. Items that are damaged, altered, or show signs of use will not be eligible for a refund.
- Return Process: To initiate a return, please contact our customer service at support@theapnamandir.com or WhatsApp us on +91 7986359178 with your order details. We will provide you with instructions on how to return your items.
- Return Shipping: We will send our delivery boy at your address for pickup and the return will be free of cost.

3. Refund Policy
- Refund Processing: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
- Partial Refunds: Partial refunds may be granted for items that are returned in a condition different from their original state (e.g., damaged or missing parts).
- Non-Refundable Items: Certain items are non-refundable, including gift cards and personalized products.

4. Exchanges
- Defective or Damaged Items: If you received a defective or damaged item, please contact us immediately at support@theapnamandir.com or +91 7986359178. We will arrange for a replacement or a refund.

5. Contact Us
If you have any questions about our Cancellation & Refund Policy, please contact us:

Apna Mandir
Email: support@theapnamandir.com
Whatsapp Us: +91 79863 59178

Thank you for shopping at Apna Mandir. We appreciate your business and are committed to providing you with the best customer experience.