Shipping and Delivery Policy

Welcome to The Apna Mandir! We value your trust and are committed to ensuring a seamless shopping experience. Below, you will find detailed information about our shipping and delivery policy.

1. General Information

  • Order Processing Time: All orders are processed within 1-3 business days (excluding weekends and public holidays) after receiving payment confirmation. You will receive a notification once your order has been shipped.
  • Shipping Availability: We currently ship across India. For international shipping, please contact our customer support team for more information.

2. Shipping Charges

  • Standard Shipping: Shipping charges will be calculated at checkout based on the destination, package weight, and dimensions.
  • Free Shipping: We offer free shipping on orders above ₹X (as applicable).
  • Expedited Shipping: Available at an additional cost, depending on the location and delivery timeline.

3. Delivery Timeline

  • Standard Delivery: Typically takes 5-7 business days.
  • Expedited Delivery: Typically takes 2-4 business days.
  • Remote Locations: Delivery to remote or rural areas may take longer, depending on the courier service’s coverage.

Please note that delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, logistical challenges, or public holidays.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS, which can be used to track your package in real-time on the courier’s website.

5. Failed Delivery Attempts

If the courier is unable to deliver your package after multiple attempts, the order will be returned to our warehouse. In such cases:

  • You may need to pay additional shipping charges for re-delivery.
  • Refunds (if applicable) will exclude the original shipping charges.

6. Damaged or Lost Packages

We take utmost care to ensure your package reaches you safely. However:

  • If you receive a damaged package, please contact us immediately with photos of the damaged item and packaging.
  • In the rare event of a lost package, we will work with the courier service to resolve the issue. Refunds or replacements will be provided as per our discretion.

7. Changes to Shipping Details

To make changes to your shipping address or contact details after placing an order, please contact us at contact@theapnamandir.com within 12 hours of placing the order. Changes may not be possible once the order is processed.

8. Customer Support

For any questions or concerns regarding shipping and delivery, please contact us at:

We thank you for choosing The Apna Mandir for your shopping needs. Your satisfaction is our priority!